Here it is: "This PC > Windows8_OS (C:) > ProgramData > Microsoft > Windows > WER > ReportArchive". The .wer files in this location seem to be reports that detail the process leading up to the crash of a particular program. I was able to view these files using a free program called AppCrashView, which is available here: http://www.nirsoft.net/utils/app_crash_view.html. The LMMS-related .wer files I found seem to contain quite detailed information about what happened each time the program has crashed on my computer, but they are rather beyond my level of technical understanding.musikbear wrote:Please post the whole path
I tried to take a screenshot, but my computer wouldn't let me for some reason. I took a picture on my phone instead: http://imgur.com/zn1hv9Dmusikbear wrote:Can you make a screenshot with that message?
I checked, and apparently, I am already an administrator on this laptop.musikbear wrote:winHlp explain also how to log in as admin
Apparently, I already did this by selecting the "Hidden items" feature in Windows Explorer while searching for the hidden folder last time around. I checked my computer once again for the dot file, and I came up empty-handed. With that in mind, I moved on to the following steps you provided:musikbear wrote:Set folder-options to show all hidden files and folders
I de-installed LMMS, then scanned my computer for any files or folders that had "lmms" in the file. I deleted all of those, except for the .wer files. Then I reinstalled the stable x32 version of LMMS from here. Once that had occurred, I tried to open the program, only to be greeted by the same error I have been facing since the beginning. The window appeared asking me if I would like the program to make changes to my device. I selected "Yes". Then the loading screen appeared, nothing happened for a while, and then the message came up: "lmms.exe is not responding." The program crashed.musikbear wrote:If there is non, no installation process has ever run to the end, so non is created.
* de-install lmms from program-control if possible
* Scan for anything lmms, and remove
* re-install a fresh lmms
At this point, I'm not sure what is going on, or what can be done to fix it. It seems clear that the program has never fully installed on my computer (hence the absent dot file), but re-installing the program doesn't seem to fix this.
In addition to the dot file, I believe several other files might be missing as well. When I reinstalled LMMS from the usual page, (https://lmms.io/download/#windows) I decided to check the release notes for the stable version to see if there might be any information relating to my current situation. Among the possible bugs listed is bug #1173, which describes an issue with the PortAudio DLL file. I checked my computer, and discovered that the LMMS program files on my machine do not contain any file with the name "portaudio.dll". It simply isn't there.
Is there any way for me to 1.) figure out whether there are any other files missing in addition to the dot file and portaudio.dll, and then 2.) download the missing files by themselves and move them into their proper locations among the other program files?
Thank you for all your help. I really appreciate it.