LMMS • Forums

Uhhh .. i noticed that you never said what windows version you use!
Is it pro..?
Please give that info, i have a hunch

musikbear wrote:Please post the whole path

Here it is: "This PC > Windows8_OS (C:) > ProgramData > Microsoft > Windows > WER > ReportArchive". The .wer files in this location seem to be reports that detail the process leading up to the crash of a particular program. I was able to view these files using a free program called AppCrashView, which is available here: http://www.nirsoft.net/utils/app_crash_view.html. The LMMS-related .wer files I found seem to contain quite detailed information about what happened each time the program has crashed on my computer, but they are rather beyond my level of technical understanding.

musikbear wrote:Can you make a screenshot with that message?

I tried to take a screenshot, but my computer wouldn't let me for some reason. I took a picture on my phone instead: http://imgur.com/zn1hv9D

musikbear wrote:winHlp explain also how to log in as admin

I checked, and apparently, I am already an administrator on this laptop.

musikbear wrote:Set folder-options to show all hidden files and folders

Apparently, I already did this by selecting the "Hidden items" feature in Windows Explorer while searching for the hidden folder last time around. I checked my computer once again for the dot file, and I came up empty-handed. With that in mind, I moved on to the following steps you provided:

musikbear wrote:If there is non, no installation process has ever run to the end, so non is created.
* de-install lmms from program-control if possible
* Scan for anything lmms, and remove
* re-install a fresh lmms

I de-installed LMMS, then scanned my computer for any files or folders that had "lmms" in the file. I deleted all of those, except for the .wer files. Then I reinstalled the stable x32 version of LMMS from here. Once that had occurred, I tried to open the program, only to be greeted by the same error I have been facing since the beginning. The window appeared asking me if I would like the program to make changes to my device. I selected "Yes". Then the loading screen appeared, nothing happened for a while, and then the message came up: "lmms.exe is not responding." The program crashed.

At this point, I'm not sure what is going on, or what can be done to fix it. It seems clear that the program has never fully installed on my computer (hence the absent dot file), but re-installing the program doesn't seem to fix this.

In addition to the dot file, I believe several other files might be missing as well. When I reinstalled LMMS from the usual page, (https://lmms.io/download/#windows) I decided to check the release notes for the stable version to see if there might be any information relating to my current situation. Among the possible bugs listed is bug #1173, which describes an issue with the PortAudio DLL file. I checked my computer, and discovered that the LMMS program files on my machine do not contain any file with the name "portaudio.dll". It simply isn't there.

Is there any way for me to 1.) figure out whether there are any other files missing in addition to the dot file and portaudio.dll, and then 2.) download the missing files by themselves and move them into their proper locations among the other program files?

Thank you for all your help. I really appreciate it.

On my Windows 10 system .lmmsrc.xml is in C:/users/(myusername) But if you don't have that file that seems to suggest that LMMS has NEVER fully loaded. I may be wrong but I though that was not a file that comes in the installation but is created by LMMS when it first runs.

WER files are just Windows Error Reports, created usually when you get one of those "XXX has stopped responding. Windows is searching for a solution"- type messages. Lots of detail but very difficult to interpret.

But why you are getting that User Account Control error about LMMS wanting to change your device is the thing that needs explaining. It looks like a user permissions problem but if your logged-in user is already an administrator you should have full permissions to just about everything. Getting too many of those UAC pop-ups is a well-known Windows 10 irritation but if you click Yes then the program generally just runs normally.

Steve

Aristotle384 wrote:an issue with the PortAudio DLL file. I checked my computer, and discovered that the LMMS program files on my machine do not contain any file with the name "portaudio.dll". It simply isn't there.

PortAudio is only for RC1.2.
PortAudio was chosen because of problems with the alternative libPortAudio-2 which would be the one you have, in 1.1.3
So you do not have a missing file in 1.1.3, if you have libPortAudio-2.dll

If we look at what you told us that is new, it is the indeed strange popup, but i think it is a variant of the 'normal' alert, when a win-user attempt to install something that microsoft has not certified...
But do you see this popup when you try to install other open-source-software?

And you told us that you have windows8.
Can you see what edition

I guess some conflict is causing this..
One way things like this can happen, is if a user install demo-games, especially older demo-games.
Some -bad- demos simply either ruin or overwrite newer installations of dx (directx) and that can cause driver conflicts, and crashes. But you would have had a lot of issues with orther programs too, but .. just in case
lets check dx..
https://www.youtube.com/watch?v=TH_paT2KzbY